The questions we hear most. If yours is not here, get in touch.
Shoppers
Binko is a marketplace that brings stores from many departments together in one place, so you can discover their products and buy from them once orders open.
Shopping will happen through the Binko app and website. Binko is preparing for launch and real orders are not active yet.
When you add your address, Binko checks whether delivery is active for your area before you pay. No delivery areas are active yet.
Once orders are enabled, you will follow your order status from your Binko account.
Inside the Binko app, through the assistant and a support request. See the Contact page for every available option.
The returns policy has not been approved yet and will be published before orders open. For any problem you can open a support request in the app.
Store owners
₪300 a month, less than ₪10 a day. You pay nothing before talking to the team and agreeing to the plan terms.
Leave your number on the "List your store" page and the Binko team will call you and guide you step by step until your store is ready.
Of course. The team helps you set up your store and add products, and the dashboard is designed to be easy on your phone.
Your request reaches the Binko team and someone calls you. It is only a callback request, not a store approval or a subscription.
No. Leaving your number is free and commits you to nothing. Seller plan terms are explained to you before you agree to anything.
After the call you submit a joining application and the team reviews your store details. Your store appears to shoppers only after approval.
After approval you add products, photos and prices from your store dashboard.
Eligible stores can offer wholesale prices to verified businesses. The team will tell you whether your store is eligible.
Wholesale buyers
Business owners who are verified and approved, and who hold an active, paid wholesale membership.
₪100 per month. It is not available to buy yet.
Through a verification application with your business details and documents, which the team reviews. An email address or website alone is not enough.
Access to the wholesale catalog and prices stops until you renew. Regular shopping stays available.